We protect your personal information by not collecting it in the first place.

But if you send us information, we will treat it with respect.

Most sites tell you (in complicated legal language) how they will build a huge personal dossier about your online activities and then slice and dice it into fine, marketable chunks for the highest bidder. Penango is different. Our business model is to safeguard the world’s information by encrypting it in transit and at rest in the cloud. Naturally, we take the same privacy-preserving view when it comes to the services we offer on our websites.

Privacy Policy

Information Collection and Use

You can generally visit our static sites without revealing any personally identifiable information about yourself. When you visit our static sites, our servers automatically record information that your browser (or client) sends whenever you visit a site. You are welcome to use anonymizing technologies to hide some of this information, such as your IP address. We record this information for a limited time to better understand how users use our static sites, to diagnose technical problems, and to defend against attacks on the site. After this limited time, the information is anonymized, obfuscated, aggregated, or deleted as soon as it is apparent that the information is no longer needed for the purpose for which it was kept. Some parts of some static sites may provide web forms or other technologies that allow you to contact us. When you contact us, you may provide us with personal information, such as your name, phone number, e-mail address, postal address, and preferences and interests. We may use this information for any of our stated purposes, including contacting you about sales inquiries, resolving technical problems, providing you with newsletters, or fulfilling requests that you may make. On our account sites, in addition to the information collected on static sites, you may provide us with personally identifiable information that can be used to contact or identify you and your account with Penango, to personalize your experience, and to issue you license certificates to use the Penango software. The license certificates may contain personally identifiable information, but do not need to be (and should not be) shared with anyone else. On our community sites, in addition to the information collected account sites, you may provide us with personally identifiable information that can be shared with other users, such as blog or forum posts, or e-mail notifications of the same.

Information Sharing and Disclosure

Penango does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you have requested, when we have your consent, or when we have a good faith believe it is required by law, such as pursuant to a subpoena or other judicial or administrative order. We may employ third party companies and individuals to facilitate our sites. These third parties may have access to your personal information only for purposes of performing these tasks on our behalf. When using account sites or community sites, some personally identifiable information may be shared with third party sites to better personalize your experience, such as providing personalized avatars or icons based on your e-mail address. We will disclose information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary to respond to claims and legal process, to protect the property and rights of Penango, to protect the safety of the public or any person, or to prevent or stop activity that we consider to be illegal or legally actionable. Where commercially feasible, we may attempt (but will not guarantee to attempt) to provide you with notice in order to give you an opportunity to object to such disclosures. Penango may sell, transfer, or otherwise share its assets, including your personal information, in connection with a merger, acquisition, reorganization or sales of assets or in the event of bankruptcy. If Penango’s assets are acquired by or merged with another entity, your personal information will become subject to a different privacy policy.

Cookies and Tracking

On our static sites, we do not use cookies, Flash local storage, third-party advertising, “web beacons,” or other tacking technologies except for the information that you provide to us in your site requests. On our account and community sites, we may use tracking technologies such as session cookies in order to provide you with personalized service. We do not use permanent cookies.

Security and Confidentiality

Penango protects information both online and offline. We may employ procedural and technological measures, consistent with industry practice, to protect your personal information. Such measures are reasonably designed to help protect your personally identifiable information from loss or unauthorized access. We limit access to personal information about you to employees and contractors who need the information to do their jobs. Penango uses third party vendors and hosting partners to provide the necessary technology required to run our sites. We make every reasonable effort to ensure that data is stored in the United States, or in any event, in the United States or Canada. You may choose to use authenticated and encrypted means to communicate with us, such as by sending us encrypted e-mail or by using SSL/TLS to submit data to us. While we appreciate the effort and will take reasonable precautions with your data, such submissions do not automatically create any special, confidential relationship with us.

Ability to Change, Edit, or Delete Information

You can edit your account information at any time by editing your profile, at any time.


Penango may periodically update this policy. Any update will be made by posting the changes to this website. You must check this website periodically to be aware of any changes to this privacy policy. Your continued use of our sites signals your acceptance of these changes.

Last updated 2/1/2011